Member Service Representative I
|January 25, 2013 - February 13, 2013|
|Salary Range:||$14 per hour|
|Benefits:||Please Refer to Benefits Tab|
|Employment Type:||Full Time|
|Department:||Member Service - Member Care Center|
|Description:||Christian Community Credit Union is looking for the right candidates to work in our Contact Center in Covina, as a full-time Member Service Representative. Candidate must possess at least one year of banking experience and dealing with the public in a call center environment. Cross-selling experience is also required. Responsibilities include, but are not limited to, providing quality member service, establishing new memberships, promoting team participation, assisting members with monetary and non-monetary transactions, processing loan pre-approvals over the phone, resolving problems, and cross selling products and services.|
CANDIDATE MUST BE AVAILABLE THE FOLLOWING DAYS/HOURS: Monday - Friday, 7:55am to 6:05pm and Saturday (Rotating) 8:50am to 1:10pm (40 hours per week)
SALARY: Starts at $14 per hour
The selected applicant will first have a trial period through a temporary agency before being considered for regular employment.
High School Diploma or equivalent required
One year of banking experience required
Cross-selling experience required
One year of dealing with the public in a call center environment required
Reliable transportation required
Valid drivers license and current car insurance required (when driving for Credit Union business)
Knowledge of accounting principles preferred
Knowledge of word processing (Word preferred) and spreadsheets (Excel preferred)
Ability to work under pressure in a fast-paced environment
Ability to follow through on members requests
Completion and passing of in-house training/testing and certification for current position
Ability to deal effectively with multiple tasks and interruptions
Good organization skills
Ability to work on computers
Attention to detail
Ability to work with supervision and follow instructions
Selected candidates will first have a phone interview before proceeding to the testing phase.
TESTING will be conducted for the required skills of Typing at 25wpm, 10-key by touch, Basic Math, Microsoft Word & Excel, Written Communication, Message Taking and the ability to lift 25 lbs.
|Click Here to Download Complete Job Description|
This job is no longer active. Please click here to see current job listings.